Mindtime Backup Knowledgebase

FAQ

• Client host quota exceeded
• How do I force a full backup
• How do I change the server address, protocol or port
• en 7 meer ...

Cloud backup (365, Google, Dropbox, etc.)

• Microsoft 365
• Cloud operation is not supported on a read-only volume
• How do I back up the data in a cloud service via the server (cloud2cloud)
• en 12 meer ...

NAS (Synology, QNAP)

• Hardware requirements Synology NAS Backup (spk)
• Hardware requirements QNAP NAS Backup (qpkg)
• How do I install the spk app on a Synology NAS
• en 2 meer ...

Databases

• MariaDB
• MySQL
• MSSQL
• en 12 meer ...

VM/Virtual (Hyper-V, VMware)

Local/Network backups

• Network drive not found
• Seedload (Providing the initial backup on a usb disk)
• How do I manually add a hidden or secured network resource

Restore (Recovery)

• Hoe do I restore a local copy on a different computer
• Your IP address is restricted to restore files
• How do I restore cloud data (cloud2cloud)

2FA / MFA

• How do I enable 2FA for the backup account
• How do I remove a 2FA registered mobile device
• I have lost my 2FA app and cannot log in

Backup account maintenance (Index, Cleanup)

• How can I delete data from the account
• index.b2b is in use by another application
• How do I start the retention task manually instead of automatically after the backup
• en 1 meer ...

Scheduled backups (Scheduler, Reminder, Missed)

• How do I modify the Java heap size of the software?
• The backup set "default-backup-set" is not owned by this computer
• Backup missed
• en 1 meer ...

Encryption (key)

• Can I change my encryption key
• Connecting to an existing account: Encryption key is invalid

Technology (how does it work)

• Recycle Bin
• VSS
• Advanced retention policy, explanations and settings

Technical specifications

• Pro/VM Backup specifications
• PC Backup specifications
• Disaster Recovery specifications
• en 1 meer ...

Open files (VSS)

• Invalid volume G:\ (Shadow Copy creation is assumed)
• VSS and Outlook OST files.
• The system cannot find the file specified
• en 2 meer ...

General Errors

• Data Error (Cyclic Redundancy Check)
• The local settings file is corrupt
• SQLite: Table info already exists
• en 8 meer ...

Installation

• MacOS Full disk access
• Logging in via RunConfigurator.sh takes a very long time
• How do I install the software on a linux machine without gui
• en 1 meer ...

Legacy Software (V6 and older)

• FAQ
• NAS
• Databases (SQL)
• en 90 meer ...