Last reviewed: 27-06-2022
Version: 9.5.0.20 or higher
Supported Services
Below are the supported services of Office 365 Backup module. It is also specified in the table some services that are currently not yet supported by the Office 365 Backup module.
| Service | Supported? |
|---|---|
| Outlook | |
| OneDrive | |
| SharePoint | |
| Teams | |
| Yammer | |
| Stream | |
| Powre BI | |
| Power Apps |
Supported Outlook Mailbox Types
Below are the supported Outlook Mailbox types of Office 365 Backup.
| Type | Supported? |
|---|---|
| Public Folder | |
| Public Folder Mailbox | |
| User Mailbox | |
| Equipment Mailbox | |
| Room Mailbox | |
| Shared Mailbox | |
| Archive Mailbox | |
| Distribution Group | |
| Dynamic Distribution Group | |
| Office 365 Group | |
| Security Group |
- For backing up Shared Mailbox on PC Backup, it is required to set a password to the Shared Mailbox on Office 365 portal, such that it can be logged in on PC Backup to create backup set.
- For backing up Public Folder, a licensed Exchange Administrator or a licensed user with Public Folder permission is required.
Supported Outlook items
Below are the items that you can backup or restore from an Outlook mailbox.
| Item | Supported? |
|---|---|
| Archive | |
| Calendar | |
| Clutter | |
| Contacts | |
| Deleted Items | |
| Drafts | |
| Inbox | |
| Junk Emails | |
| Notes | |
| RS Feeds | |
| Sent Items | |
| Tasks | |
| Trash | |
| Companies | |
| Conversation History | |
| External Contacts | |
| GAL Contacts | |
| Journal | |
| Organizational Contacts | |
| Outbox | |
| People Centric Conversation Buddies | |
| Person Meta Data | |
| Recipient Cache | |
| Search Folders | |
| Sent Items | |
| Social Activity Notifications | |
| Sync Issues |
Pro Backup supports the folder types which are shown in the Outlook Web Access (OWA), except the Conversation History because it is not related to mail objects.
Supported OneDrive items
Below are the OneDrive items that you can backup or restore from an Office 365 backup set.
| Item | Supported? |
|---|---|
| Folders | |
| Files | |
| Access Permissions | |
| Albums | |
| Recycle Bin | |
| Tag |
Supported Teams Chat / Channel Items
Below are the items that you can backup or restore from Teams Chat / Channel from a Microsoft 365 backup set.
| Item | Supported? |
|---|---|
| Attachments | |
| Channel Replies | |
| Chat & Channel message | |
| Loop List (fluid) | |
| Mentions | |
| One-on-one & Group Chat | |
| Public & Private Channel | |
| Reactions | |
| Voice message (created via mobile app) |
Pro Backup supports backup and restore of attachments from OneDrive / Group Site only when it is selected in the backup source.
Supported SharePoint Items
Below are the SharePoint items that you can backup or restore from an Office 365 backup set.
| Type | Supported? |
|---|---|
| Announcements | |
| Assets Libraries | |
| Bright Banner | |
| Calendar | |
| Contacts | |
| Custom Lists | |
| Data Connnection Libraries | |
| Discussion Boards | |
| External Lists | |
| Form Libraries | |
| General Settings | |
| Import Spreadsheets | |
| Issue Tracking | |
| Links | |
| Look and Feel | |
| Manage Site Features | |
| Newsfeed | |
| Permissions and Management | |
| Picuture and Libraries | |
| Report Libraries | |
| Site Collection Features | |
| Site Page | |
| Survey | |
| Version History | |
| Links | |
| Wiki / Page Libraries |
- For the General Settings, only the List Name can be restored.
- For the Look and Feel, only the Title can be restored.
- For the Version History and Permissions and Management, the backup and restore are supported for OneDrive and SharePoint documents (Document Library) only.
Supported SharePoint Site Collections Items
Below are the SharePoint Site Collections Items that you can backup or restore from an Office 365 backup set.
| Type | Supported? |
|---|---|
| Team Site | |
| Team Site (Classic Experience) | |
| Blog | |
| Project Site | |
| Developer Site | |
| My Site Host | |
| Modern Team Sites | |
| Community Site | |
| Document Center | |
| eDiscovery Center | |
| Records Center | |
| Business Intelligence Center | |
| Compliance Policy Center | |
| Enterprise Search Center | |
| Community Portal | |
| Basic Search Center | |
| Visio Process Repository | |
| Publishing Portal | |
| Enterprise Wiki | |
| Modern Communication Site |
Supported Site Column Type
Below are the Site Column Type that you can backup or restore from an Office 365 backup set.
| Type | Supported? |
|---|---|
| CalendarFolderType | |
| CalendarItemType | |
| ContactItemType | |
| ContactsFolderType | |
| DistributionListType | |
| FolderType | |
| MeetingCancellationMessageType | |
| MeetingMessageType | |
| MeetingRequestMessageType | |
| MeetingResponseMessageType | |
| MessageType | |
| PostItemType | |
| SearchFolderType | |
| TasksFolderType | |
| TaskType | |
| UserConfigurationType |
Supported Public Folder Items
Below are the Public Folder Items that you can backup or restore from an Office 365 backup set.
| Item | Supported? |
|---|---|
| Folders | |
| Files |