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Hotfix installation instructions

Some basics

  • Hotfixes should only be applied to the main version of the hotfix itself (The first 3 numbers of the version)
    (e.g. 8.1.1.69 hotfix must only be applied to 8.1.1.X and NOT to 8.1.0.X)
  • Hotfixes are only available for partners in the portal.
  • Only install hotfixes when told to do so because they are made for specific problems.
  • Hotfixes are not extensively tested!
  • Stop all running backups (see How do I stop the backup without a GUI in case it's a background process or there is no GUI.

Pro / OBM

1. Shutdown the backup client service by:

Windows
  • [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Mindtime Online Backup Manager Services ] > [ Stop ]
  • [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ CBT Cluster Services (Mindtime Online Backup Manager) ] > [ Stop ] (Windows 2008/2008R2/2012/2012R2 only)
  • [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Mindtime Backup) ] > [ Stop ]
MacOS
  • Run the script file at: [ / Applications / MindtimeProBackup / bin / StopScheduler.sh ]
Linux/FreeBSD
  • Run the script file at: [ / usr / local / obm / bin / StopScheduler.sh ]
Synology NAS
  • NAS web-interface > Mindtime Pro Backup > Settings (orange square) > Disable the scheduler
QNAP NAS
  • NAS web-interface > Mindtime Pro Backup > Settings (orange square) > Disable the scheduler

2. (For Windows only) Close the system tray icon.

3. Install the hotfix files:

Windows
  • Expand the hotfix file to [ OBM_Install_Home ] (e.g. C:\Program Files\MindtimeProBackup)
MacOS
  • Expand the hotfix file to [ OBM_Install_Home ] (e.g. /Applications/MindtimeProBackup)
Linux/FreeBSD
  • Expand the hotfix file to [ OBM_Install_Home ] (e.g. /usr/local/obm)
Synology NAS
  1. Login on the NAS using SSH as the main admin/root user.
  2. Expand the hotfix file to [ OBM_Install_Home ] (e.g. /volume1/@appstore/MindtimeProBackup)
    Synology uses 7-zip instead of unzip so the command is: 7z x hotfix.zip
  3. Set the permissions for the hotfix files
    1. chmod 755 -R /volume1/@appstore/MindtimeProBackup/obm/wui
QNAP NAS
  1. Login on the NAS using SSH as the main admin/root user.
  2. Expand the hotfix file to [ OBM_Install_Home ]
    Legacy or Home class NAS: /share/MD0_DATA/.qpkg/MindtimeProBackup/obm
    SMB class NAS: /share/CACHEDEV1_DATA/.qpkg/MindtimeProBackup/obm
  3. Set the permissions for the hotfix files
    1. chmod 755 -R /share/MD0_DATA/.qpkg/MindtimeProBackup/obm/wui

 

Expand all files within the zip archive to their path locations as in the zip archive (DO NOT remove any file from the MindtimeProBackup installation directory, only overwrite existing files when necessary). For example, expand the file, “bin\obc.jar”, inside the zip archive to “C:\Program Files\MindtimeProBackup\bin\obc.jar”.

4. Restart the backup client service by:

Windows
  • [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Mindtime Online Backup Manager Services ] > [ Start ]
  • [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ CBT Cluster Services (Mindtime Online Backup Manager) ] > [ Start ] (Windows 2008/2008R2/2012/2012R2 only)
  • [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ NFS Service (Mindtime Backup) ] > [ Start ]
MacOS
  • Run the script file at: [ / Applications / MindtimeProBackup / bin / Scheduler.sh ]
Linux/FreeBSD
  • Run the script file at: [ / usr / local / obm / bin / Scheduler.sh ]
Synology NAS
  • NAS web-interface > Mindtime Pro Backup > Settings (orange square) > Enable the scheduler
QNAP NAS
  • NAS web-interface > Mindtime Pro Backup > Settings (orange square) > Enable the scheduler

5. Installation is now complete.

PC / ACB

1. Shutdown the backup client service by:

Windows
  • [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Mindtime Online Backup Manager Services ] > [ Stop ]
MacOS
  • Run the script file at: [ / Applications / MindtimePCBackup / bin / StopScheduler.sh ]

2. (For Windows only) Close the system tray icon.

3. Install the hotfix files:

Windows
  • Expand the hotfix file to [ ACB_Install_Home ] (e.g. C:\Program Files\MindtimePCBackup)
MacOS
  • Expand the hotfix file to [ ACB_Install_Home ] (e.g. /Applications/MindtimePCBackup)
Expand all files within the zip archive to their path locations as in the zip archive (DO NOT remove any file from the MindtimePCBackup installation directory, only overwrite existing files when necessary). For example, expand the file, “bin\obc.jar”, inside the zip archive to “C:\Program Files\MindtimePCBackup\bin\obc.jar”.

4. Restart the backup client service by:

Windows
  • [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Mindtime PC Backup Services ] > [ Start ]
MacOS
  • Run the script file at: [ / Applications / MindtimePCBackup / bin / Scheduler.sh ]

5. Installation is now complete.

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